Benefits of applying for the Delaware Quality Award

Applying for the Delaware Quality Award is a cost-effective way to enhance your organization’s performance. Past applicants tell us that there is high value in the process itself, whether or not you win an award. Here’s what your organization can achieve through the DQA process:

• Accelerate your improvement efforts
  The Baldrige process used by the Delaware Quality Award provides a proven framework to critically examine your organization’s strengths and opportunities for improvement.

• Gain an outside perspective
  The award process goes beyond internal self-assessment by introducing a rigorous, objective, external view of your organization’s processes and performance by a team of trained examiners. All DQA applicants receive a one or two day site visit.

• Energize your employees
  Past applicants affirm that pursuing this common goal increases team motivation and energizes improvement efforts throughout the organization.

• Develop leaders in your organization
  Enrolling employees or team members in DQA Examiner training offers them a valuable professional development experience, and your organization nurtures performance excellence champions who can drive change, alignment, and integration to achieve breakthrough results.

• Learn from feedback
  Each applicant receives a thorough, written assessment of its strengths and opportunities for improvement in the form of a Feedback Report. In addition, follow-up consultation and training is available.

• Focus on results
  The bottom line of the DQA process is results. This focus on results can help your organization determine critical performance measures and improve performance in key areas such as financial performance, customer satisfaction and loyalty, and process outcomes.

Just applying for the Delaware Quality Award makes your organization a “winner.” It’s an invaluable opportunity. Why not take the challenge and apply?