Health Care
Risk Management and Patient Safety Certificate
Curriculum
Overview
of Health Care Risk Management
Introduces
the concepts of health care risk
management, including the role/scope of a risk
manager and a risk management plan. This module
will focus on identifying both real and potential risk
exposures in a health-care setting and teach risk
management tools to help minimize, avoid, and/or
mitigate these exposures by implementing loss
prevention and loss control techniques.
Additionally, this module will explore and present
patient rights issues that give rise to common risk
management concerns, such as informed consent,
advance directives, patient confidentiality/HIPAA,
and communication/health-care literacy.
Standards, Laws, Regulatory Affairs
and Patient Safety
Examines
the issues surrounding documentation
within the medical record. This module will review
the fundamental principles and pitfalls of medical
charting, as well as the various uses for the medical
record. The student will explore multiple liability
issues surrounding documentation related to falls,
wound care, pain management, medication errors,
and changes in the patient’s condition. Safety
reporting, “never events,” and “sentinel
events”
will be discussed. Strategies for incident analysis
and prevention will be reviewed. The module will
also outline the role of the Joint Commission and
National Patient Safety Goals, and the requirements
for compliance with each safety goal. Legislation
governing patient safety also will be addressed.
Enterprise Risk Management and Corporate
Compliance
Introduces
the structured analytical process of
enterprise risk management (ERM). This module
explores the ERM and health-care concepts that
holistically support the framework necessary for
enterprise-wide solutions and strategies for dealing
with organizational risks. We will examine corporate
compliance standards and procedures, including
standards of conduct, laws, regulations, and
government agencies.
Alternative Health-Care Sites and
Employment Risk
This
module addresses employment-related
exposures in health-care organizations, including
employment regulations, workplace safety, and
organizational staffing issues. We will also examine
risk management issues in non-hospital settings,
including assisted living, long-term care, home
health care, emergency services, ancillary services,
behavioral health, clinical research, and
telemedicine settings.
Risk Financing, Insurance, and Contracts
Examination
of risk financing in a health-care
setting. The techniques of risk retention and risk
transfer will be explored. Types of insurance coverage,
how to purchase insurance, and how to read an
insurance policy also are discussed. The final class will
be a mock trial, which will allow the student to
experience firsthand the role of a plaintiff, defendant,
plaintiff counselor, and defense counselor. This roleplay
demonstrates the pitfalls and consequences of
a poorly documented chart of care which is below
standard of care in the defense of a medical malpractice
trial. Additionally, it illustrates the need for staff
to be competent and credentialed in their field. This
practical courtroom experience will integrate all
concepts from the certificate program in order to
illustrate the end product of loss exposures and claim
management for the medical malpractice case. |
