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Business Analyst Certificate

Curriculum

To earn the Business Analyst Certificate, participants must successfully complete each of the program's three modules and a capstone project.

Essentials of Business Analysis: Building Effective Business Requirements

This module addresses a broad range of critical business analysis techniques and provides practice in specific skills needed to develop system specifications that guarantee quality business system results. Learn how to

  • Develop an understanding of the business analyst’s role in the requirements gathering process
  • Analyze business processes to determine business needs
  • Effectively harvest business needs information from the user community
  • Create thorough and useful business requirements
  • Integrate business requirements into Systems Development Life Cycles (SDLCs)
  • Understand requirements validation and verification approaches
  • Enterprise analysis—creating a context for successful projects

Gathering and Documenting Requirements: Getting the Right Requirements

The role of the business analyst is to bridge the divide between IT departments and the business organizations they support. There are a variety of useful tools and techniques to elicit requirements, but nothing is more important than making the most of the human contact between these two interdependent groups. This module focuses on the facilitation of collaborative sessions and incorporates discussion of conducting interviews, resolving conflicts, fostering creative problem solving, and documenting the information gathered.

Analyzing and Satisfying Requirements: Creating and Validating Solutions that Deliver Results

The ultimate objective of business analysis for process improvement or a new IT project is to improve business results. This module examines three proven approaches to analyzing current conditions, business needs, and technology enablers. Business process analysis techniques are used to convert raw requirements data into the capabilities of the solution. Learn how to

  • Analyze user requirements, functional requirements, and quality of service requirements
  • Devise “to be” process and system designs
  • Determine requirements attributes
  • Verify and validate requirements

Capstone Project

As a final requirement of the certificate, you will apply the concepts and techniques learned through the completion of a case study project. Projects will incorporate use of problem solving techniques and collaborative team work, and will focus on key factors of system and process analysis, identification and documentation of business requirements, and developing and validating business solutions. Guidance in completing project milestones is incorporated throughout the program. Click here for project presentation schedule.


Upcoming information sessions
Attend an information session to learn more about the Business Analyst Certificate.

 

 

University of Delaware • Division of Professional and Continuing Studies • John M. Clayton Hall, Newark, DE 19716
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