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Business,
management, and performance excellence
Using Balanced Scorecard and Strategy Maps
In 1992,
Harvard professors Robert Kaplan and David Norton introduced
Balanced Scorecard (BSC) as a complement to traditional performance
management systems. With the addition of Strategy Maps, this
measurement tool has evolved into a strategic management system
that can help you achieve and sustain a strategic advantage
over competitors.
The
speed of business in the 21st century is getting faster and
faster. Gone are the days when a strategic plan can be created
every three to five years -- executives need to constantly
think ahead and be able to adjust to changing conditions.
The Balanced Scorecard is the perfect vehicle to make this
possible. The focus on lead measures provides an ever-reaching
look into the future, and the combination of financial and
non-financial measures gives the forward-thinking executive
the data needed to balance the needs of today and tomorrow.
No matter the size of the organization or the type of business
you are in, the balanced scorecard can help pave the road
to the future.
This two-day
workshop will show you how to apply and adapt the BSC system
at your company or organization. Specifically, you will learn
how to
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Use Strategy Maps to organize and align strategic objectives
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Adjust lag and lead measures that make sense for your business
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Identify and deploy key strategic initiatives
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Monitor the ongoing execution of your strategic plan
You’ll benefit most from this seminar if you are a...
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Senior leader or manager responsible for making strategic
decisions
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Chief financial officer or controller
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Executive, manager, or leader accountable for operational
performance and achieving strategic objectives
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Manager or leader who is responsible for your company’s
performance management system
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Coordinator of a project-based improvement program, such
as Six Sigma
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Member of a strategic planning team
For further information, or to ask about upcoming
offerings of this course, call 302/571-5239, or write to business-mgmt@udel.edu.
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Learn
from the best: Ralph Smith
Ralph
Smith is Vice President of Strategic Services for Orion
Development Group and has supervised performance improvement efforts
in more than 50 organizations worldwide. Over the last decade, he
has brought this experience and expertise to a diverse group of
clients, including such names as Alcoa, Delta Air Lines, and Texas
Children’s Hospital, designing training solutions, facilitating
team activity, and serving as a consultant to management. At Alcoa,
the Scorecard efforts Mr. Smith facilitated led to a dramatic business
turn-around and return to market leader status for their packaging
division.
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