Seminars and workshops to enhance your professional performance

• Assertive Communication and Leadership
• Assertive Supervision
• Balanced Scorecard
• Certified Quality Auditor (CQA) Preparation
• Delaware Quality Award (DQA) Workshops
• Designing a System for High Performance
• Effective Business Writing for English Language Learners (offered online)
• Leading the Change to High Performance: A “How to” Approach to Using Feedback
• Problem Solving and Decision Making
• Project Management Professional (PMP) Examination Preparation
• Sarbanes-Oxley and Internal Controls
• Six Sigma
• Strategy Maps
• Team Conflict Resolution
• Work Flow Mapping and Analysis
• Writing E-mails to Get Results: Simple Steps to E-mailing Success

Customized training

Course catalog (pdf)

General information

UD Downtown Center for Performance Excellence

Delaware Quality Award

Contact info

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