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Business,
management, and performance excellence
Assertive Supervision Workshop
April
1, 2008; 8:30 a.m.-4:30 p.m.
UD Downtown Center, 8th
& King Streets, Wilmington
This highly
interactive workshop focuses on giving you practical techniques
and skills that can be used on the job the next day. It will
help you find positive solutions to the common supervisory
issues you face every day, including how to
- Confront
and resolve performance problems
- Deal
with difficult people
- Motivate
constructive behavioral change
- Build
rapport, trust, and teamwork in the workplace
Who
should participate?
- Supervisors,
managers, and administrators who want to be more effective
in dealing with personnel issues
- Team
leaders who want to improve their team’s performance
- Managers
and supervisors who want to motivate their staff
Registration
and fees
Wilmington,
UD Downtown Center
Tues., 4/1/08
8:30 a.m.-4:30 p.m.
0.8 CEUs
Registration No. 0406147-003-08S-MC
Fee: $295
Group
Discount: For groups of three or more registering from
the same organization, the cost is $250. Please register
using Registration No. 0406147-073-08S-MC.
To register,
please note the applicable registration number listed above,
then click here to register
by mail, fax, phone, or online.
This workshop
takes place at the UD Downtown
Center for Performance Excellence, 8th & King Streets,
Wilmington. For more information write to business-mgmt@udel.edu,
or call 302/571-5239. |
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Learn
from the best: Susanne Drury

A human resources
trainer for over 25 years, Dr. Susanne Drury conducts
seminars nationally on team building and supervisory skills. She
is the owner of her own company TEAMUP, a consulting firm specializing
in team effectiveness, employee empowerment, and quality leadership.
Dr. Drury is the author of Assertive Supervision: Building Involved
Teamwork (Research Press, 1984) and has a PhD in clinical psychology
from the University of Chicago.
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