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Business, management, and performance excellence

Assertive Supervision Workshop

April 1, 2008; 8:30 a.m.-4:30 p.m.
UD Downtown Center, 8th & King Streets, Wilmington

This highly interactive workshop focuses on giving you practical techniques and skills that can be used on the job the next day. It will help you find positive solutions to the common supervisory issues you face every day, including how to

  • Confront and resolve performance problems
  • Deal with difficult people
  • Motivate constructive behavioral change
  • Build rapport, trust, and teamwork in the workplace

Who should participate?

  • Supervisors, managers, and administrators who want to be more effective in dealing with personnel issues
  • Team leaders who want to improve their team’s performance
  • Managers and supervisors who want to motivate their staff

Registration and fees

Wilmington, UD Downtown Center
Tues., 4/1/08
8:30 a.m.-4:30 p.m.
0.8 CEUs
Registration No. 0406147-003-08S-MC
Fee: $295

Group Discount: For groups of three or more registering from the same organization, the cost is $250. Please register using Registration No. 0406147-073-08S-MC.

To register, please note the applicable registration number listed above, then click here to register by mail, fax, phone, or online.

This workshop takes place at the UD Downtown Center for Performance Excellence, 8th & King Streets, Wilmington. For more information write to business-mgmt@udel.edu, or call 302/571-5239.

Learn from the best: Susanne Drury

A human resources trainer for over 25 years, Dr. Susanne Drury conducts seminars nationally on team building and supervisory skills. She is the owner of her own company TEAMUP, a consulting firm specializing in team effectiveness, employee empowerment, and quality leadership. Dr. Drury is the author of Assertive Supervision: Building Involved Teamwork (Research Press, 1984) and has a PhD in clinical psychology from the University of Chicago.

University of Delaware • Division of Professional and Continuing Studies • John M. Clayton Hall, Newark, DE 19716
Contact informationCopyright University of Delaware