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Business Communications Certificate

Faculty

Susanne Drury, PhD

A human resources trainer for over 25 years, Dr. Susanne Drury conducts seminars nationally on team building and supervisory skills. She is the owner of her own company TEAMUP, a consulting firm specializing in team effectiveness, employee empowerment, and quality leadership. Dr. Drury is the author of Assertive Supervision: Building Involved Teamwork (Research Press, 1984) and has a PhD in clinical psychology from the University of Chicago.

Peggy Smith

Peggy Smith of Smith and Associates is an educator, teacher, and trainer who has helped others communicate more effectively throughout her career in the private and public sectors. Prior to working for 16 years in sales at the DuPont Company and Agfa Corporation, she served as a training specialist for the Engineering Division of DuPont, the training director of Peace Corps Nepal, and a teacher in the New York City public school system. Peggy has advanced degrees in both education and counseling. She is the founder and principal of her own consulting and training firm.


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University of Delaware • Division of Professional and Continuing Studies • John M. Clayton Hall, Newark, DE 19716
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