Easy steps to get started

Here are some of the preliminary steps your business or organization can take to begin the journey to high performance.

• Request a free leadership overview and needs assessment at any time. Our program manager and a senior examiner will help you pinpoint the best place to begin.

• Conduct a baseline Baldrige Express eSurvey. The online survey is available at any time to identify organizational strengths, deployment gaps, and opportunities for improvement.

• Review the benefits of participating in the award process and the eligibility and guidelines for applying.

• Attend a workshop at the Delaware Quest for Excellence. Learn practical ways to use the DQA process at this annual conference and award luncheon in February.

• Send staff to DQA Examiner training. Taking advantage of having several employees or team members join the DQA Board of Examiners is one of the best ways to develop organizational leaders and improve your application.