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Delaware Quality Award Delaware Quality Award

Delaware Quality Award

Examiner Application Form
Examiner Code of Ethics

"I would recommend being an examiner to anyone that wants to improve themselves and their organization; the experience has been well worth the effort."

John Jay Brady, Tax Manager, Delaware Division of Revenue

Click here to read about more past Examiners


University of Delaware Professional and Continuing Studies
DQA Board of Examiners

Why Become a Delaware Quality Award Examiner?

You can help your organization achieve performance excellence by being trained as a Delaware Quality Award examiner:

  • Gain a greater understanding of the real meaning of a quality organization
  • Learn and use the Baldrige National Quality Award Criteria
  • Take quality principles back to your organization
  • Help Delaware become a better place to live and work
  • Experience personal and professional growth

The Delaware Quality Award utilizes the Malcolm Baldrige National Quality Award Criteria as the basis of its award program. The MBNQA is the highest level of national recognition for performance excellence. It is based on the verified management practices of the most successful organizations in the world.

As a Delaware Quality Award Examiner, you will receive valuable training in the MBNQA criteria. You will then have the opportunity to evaluate organizations who submit applications for the state’s most prestigious quality award. You also will conduct a site visit at one of Delaware’s best organizations.

Participating in this quality process will give you a greater understanding of the real meaning of a quality organization. Not only will you add to your own development as a quality professional, but your own organization will benefit as you implement quality principles in your daily work.

Volunteering as a Delaware Quality Award Examiner will provide you with the satisfaction of contributing to making Delaware a quality place to live and work. It will also give you the opportunity to significantly contribute to your own growth and development. Most organizations within Delaware recognize the value of the training provided by this process and allow their employees time away from their regular job to participate as a Delaware Quality Award Examiner.

“Although this was one of the most rigorous intellectual exercises in my working life, it was also one of the best. I would recommend to anyone who is interested in leadership and organizational accomplishment to give serious consideration to becoming a Quality Examiner.”
Terry Plummer, MSLS
Administrative Librarian, Delaware Division of Libraries
University of Delaware • Division of Professional and Continuing Studies • John M. Clayton Hall, Newark, DE 19716
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