Professional & Continuing Studies

ISO 9001:2008 to 9001:2015 Transition Training

In September 2018, ISO 9001:2008 will become obsolete and be replaced by ISO 9001:2015. In response to the need for individuals and organizations to demonstrate their knowledge and understanding of the new quality management system requirements, the University of Delaware is offering customized ISO 9001:2008 to 9001:2015 Transition Training.

Training Cost – $3,950*

*Cost includes training for up to 10 participants. Add $149 per person for the 11th through 19th participants and $95 per person for the 20th through 30th participants.

All training materials are included; an additional travel fee may be assessed for non-local training.


In this one-day (eight-hour) training, participants/auditors gain a clear understanding of the changes in requirements for transitioning from ISO 9001:2008 to ISO 9001:2015. They will acquire the knowledge to interpret the concepts and terminology of the 2015 standard and identify potential nonconformities and opportunities for improvement while transitioning. The training presents the purpose and benefits of ISO 9001:2015 certification and, with in-depth discussion, focuses on context of the organization, documented information, organizational knowledge, risk-based thinking, monitoring and measurements, nonconformities, and PDCA cycle.

This training is designed for organizations that are already ISO 9001:2008 certified. If you are interested in becoming ISO 9001:2015 certified, we can provide the training to prepare you for the certification audit.

Learning Objectives

  • Understand how the new standard is structured and organized.
  • Discuss strategic and tactical organizational issues for transitioning to ISO 9001:2015.
  • Examine the new and expanded requirements in the 9001:2015 standard and how these compare to the 9001:2008 standard.
  • Demonstrate an understanding of risk-based thinking and its application.
  • Exhibit an understanding of the PDCA cycle.
  • Identify potential nonconformities.


  • Background, purpose and benefits of ISO 9001
  • Annex SL common high-level structure
  • Main differences between ISO 9001:2008 and ISO 9001:2015
  • PDCA cycle (plan, do, check, act)
  • Different terminology
  • Risk-based thinking
  • Documented information
  • Seven principles
  • Focus on process approach – input and output
  • Introduction to clauses 0.0 to 3.0
  • Plan: Clauses 4 to 7 – context of the organization, interested parties, external/internal issues, SWOT analysis, PESTLE, scope, process requirements, leadership, SIPOC (suppliers, inputs, processes, outputs, customers), customer focus, policy, roles, responsibilities and authorities, planning: risks and opportunities, plan changes, objectives, SMART (specific, measurable, achievable, realistic and relevant, timed) goal examples
  • Do: Clause 8 – operations – planning, customer interface, design, purchasing and external providers, post-delivery, nonconforming output controls
  • Check: Clause 9 –  performance evaluation – customer satisfaction, audit, management review
  • Act: Clause 10 – improvement (and documentation)
  • Mandatory documents required by ISO 9001:2015
  • Non-mandatory documents
  • Gap analysis checklist
  • Comparison matrix: 2008 to 2015 transition
  • Clause map

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