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Professional & Continuing Studies

Management education

For more information
Contact Soma Chakrabarti, director, at schakrab@UDel.Edu.


Management Essentials Program

Based in management theory and practice, this program is an in-depth exploration of the critical role and functions of a manager/supervisor, enabling the development of a professional approach to leading and supervising others. The multi-day seminar includes practical training in the use of key management tools, such as goal setting, planning, time management, delegation, building rapport and trust, leadership styles, and motivating change in the workplace. By the end of the seminar, participants are well prepared to manage their employees and units more effectively in order to achieve organizational objectives.

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Managing Up

It takes two to make a relationship work. Anyone who has a boss can benefit from developing the skills, attitudes, and behaviors needed for productive working relationships. In order to effectively lead change, middle managers must be able to not only motivate their subordinates, but also influence their superiors.
Specific objectives:

  • Know sources of power and influence as a subordinate
  • Develop strategies for building sources of power
  • Explore and build skills for effectively using these sources of power and influence around managing difficult conversationsback to top

Managing Diversity

We work in contexts that increasingly involve diversity in terms of not only people’s identities, but also their personalities and work styles. Working across such diversity is a key determinant of success, and yet tremendously challenging. This seminar seeks to uncover some of the challenges of managing diversity, and explores strategies to overcome those challenges.

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Team-building Essentials

Great places to work have great teams. It’s that simple. But it’s not easy to achieve. Attention must be paid. In the ideal world, a work team is a harmonious, efficient and effective way to get work done. That’s the good news. The bad news is that many teams struggle to achieve this optimal state. There are a set of core skills that must be mastered in order to function at a high level. In this program, we will identify and build aptitude in the key skills of awesome team members.

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Building High Performance Teams

Organizations require high-performing teams that communicate well and leverage the strengths of their members. In this seminar, participants learn how to more effectively work with their colleagues in teams. Given the movement toward globalization and the advancements in technology, organizations are relying more and more on cross-functional teams to achieve organizational goals. In the ideal world, a work team is a harmonious, efficient and effective way to get work done. The team’s energy is focused on maximizing the skills and talents of all of its members to achieve the team’s purpose. That’s the good news. The bad news is that many teams struggle to achieve this optimal state. Teams can add several layers of complexity to a project assignment. Effective teams don’t just miraculously form and perform. There are a set of core skills that must be mastered in order to function at a high level. Many organizations refer to these elements at KSAs: knowledge, skills and abilities. We will identify and build aptitude in the KSAs of awesome teams. At the completion of this program, students will be able to:

  • Correctly identify and capitalize on the critical phases of team development
  • Identify potential causes of miscommunication among differing personality types
  • Understand and utilize effective communication skills to enhance team climate and performance
  • Identify personal strengths and growth areas around emotional intelligence and conflict management
  • Understand the key roles necessary for a high functioning teamback to top

Survival Skills for New Supervisors

This seminar covers the three critical skills all new supervisors need to be successful: 1) Having crucial conversations with employees; 2) Delegating in the workplace; 3) Managing performance. This seminar is designed for new supervisors and is offered in a condensed format.

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University of Delaware • Division of Professional and Continuing Studies
Newark, DE 19716 • USA
Phone: 302-831-7600  •  E-mail: continuing-ed@udel.edu  •  Follow us: