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Professional & Continuing Studies

Nicole Hetrick

Business Analyst Certificate

“This certificate program has been a great resume builder, and I feel more confident in my position than I ever have before."

I had been working as a business analyst for about two years when I decided to pursue additional training in my field. I chose UD’s Business Analyst Certificate because of its three-month, one-night-a-week timeframe, which allowed me to keep up with my full-time job and other activities. I also liked the in-classroom format, for the opportunity to interact with other professionals in this field.

Hands down this was the best instructor I’ve ever had. The passion that he had for his field just shined through, as well as his commitment to participants’ successful learning. As a business analyst, our instructor was constantly able to share workplace experiences, citing real project scenarios as illustrations. I was able to take that information back with me and apply it in my own day-to-day work.

In addition, he introduced us to professional certifications helpful for business analysts to pursue, some of which I’m now considering. I’ve continued to ask questions and communicate with the instructor long after the completion of the course. 

The program has been a great resume builder, and I feel more confident in my position than I ever have before. For example, I feel more confident delivering presentations to stakeholders, a skill we practiced extensively in this class. I feel that obtaining the Business Analyst Certificate will really help me excel at my company.

Nicole Hetrick is a UD alumna and a graduate of UD’s Business Analyst Certificate.

This entry was posted in Certificate program.

University of Delaware • Division of Professional and Continuing Studies
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