Accessing your UD Online course

Registration information

TECHNICAL SUPPORT HOURS DURING COURSE START-UP

In addition to technical support available during regular daytime hours, UD Online offers evening and weekend technical assistance during the first two weeks of each semester upon request:

Mon.-Thurs., 5-7 p.m.
Sat., 8 a.m.-noon

Please submit requests to
udonline-tech@udel.edu

Online course start-up

Contact us

Good luck with your course this semester! If you have any questions, please contact us as soon as possible so we can resolve your questions quickly.

Tel. 302-831-1500
Toll-free: 1-866-820-0238

Or, please use the e-mail address below that best fits your question or issue:

Exam issues:
udonline-exams@udel.edu

Technical issues:
udonline-tech@udel.edu

Instructional media:
udonline-exams@udel.edu

To be fully prepared to start your UD Online course this semester, click on each of the links below and follow the instructions as soon as possible. Use your browser's Back button or the links at left to return to this page until you've completed each step.

    1. Confirm your technical requirements
    2. Student log-on and course access
    3. Exam information
    4. Textbook information

Disability accommodations: If disability accommodations are needed, it is the student's responsibility to self-identify and initiate the process. Click here for details about requesting disability accommodations.

Academic regulations: By enrolling in courses, students agree to comply with University rules, regulations, and academic standards. Click here to review UD's Student Guide to University Policies.

Student identity verification procedures: All students' identities are confirmed by photo ID prior to sitting for each proctored exam. Student privacy during a proctored exam at a distance is maintained through direct communication and the use of a secure testing service. Students testing at a distance are informed through our website and through email that there are additional costs associated with taking a proctored exam through ProctorU . UD Online staff, distance testing proctors and UD’s Academic Technology Services via the Central Authentication System (CAS) ensure the consistent application of the above student verification procedures.