Accessing your UD Online course

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TECHNICAL SUPPORT HOURS DURING COURSE START-UP

In addition to technical support available during regular daytime hours, UD Online offers evening and weekend technical assistance during the first two weeks of each semester:

Mon.-Thurs., 5-7 p.m.
Sat., 8 a.m.-noon

2. Student log-on and course access

Please start the log-on process as soon as possible. It may take 3-4 days to activate your account if you are a new UD student.


  1. STUDENT LOG-ON

    Activate or confirm your UdelNet ID account

    New UD students -- Follow the steps outlined at the University's "Before You Arrive" page to activate your University e-mail account (UdelNet ID). We recommend adding this page to your browser’s favorites because you will need to access this page frequently while your account is being established.

    Returning students -- Visit the University's "Before You Arrive" page to confirm that your account is still active. You will need to know your UdelNet ID and password.


  1. COURSE ACCESS

    Log in and test your access

    After your student account is activated, we recommend all studentslog into the learning management system used by their course using their UDelNetID and password.

    Sakai

    Canvas

    You will be able to log into the Sakai or Canvas system, but will not have access into your credit course until the first day of classes.

    Technical assistance

    If you have difficulty accessing your course, contact UD Online by calling 302-831-1500 or 1-866-820-0238 (toll-free), or by writing to udonline-tech@udel.edu.