Telehealth initiatives hold exciting potential to address healthcare access issues in Delaware and beyond, whether from shortfalls in critical healthcare specialties, or in under-served geographic locations. Telehealth also provides innovative ways to meet the demands of an aging population, reduce inappropriate use of emergency departments, prevent hospital readmissions, bring care to the most appropriate setting and more.
UD’s Advanced Telehealth Coordinator Certificate program highlights the benefits and opportunities of telehealth implementations like:
This certificate program provides the foundations of telehealth for participants interested in utilizing telehealth for the delivery of healthcare, including technology evaluation, business and operational considerations, regulations, ethics, privacy and more.
The Advanced Telehealth Coordinator Certificate program is offered in a flexible online format with some scheduled requirements and assignments.
Clinicians, administrators, managers, health care IT and other professionals from a wide variety of health care disciplines including:
Carolyn Morris is the Director of Telehealth Planning and Development with Delaware Health and Social Services (DHSS) and co-chair of the Delaware Telehealth Coalition. Prior to her current role with DHSS, Ms. Morris served as a planner with the Division of Services for Aging and Adults with Physical Disabilities, spending a large portion of her time developing and coordinating the activities of the Delaware Telehealth Coalition and managing DHSS telehealth projects. She holds a master’s degree in health services administration and a bachelor of science in database administration, both from Strayer University, and earned her certificate as a Telehealth Program Manager from the University of Alaska Southeast (UAS) and the Alaska Federal Health Care Access Network (APHCAN). She also represents Delaware on the Mid-Atlantic Telehealth Resource Center’s Advisory Board.
The Advanced Telehealth Coordinator course begins by providing participants with the foundation needed to understand the benefits and uses of telehealth as well as the role of the telehealth coordinator. As the curriculum advances, participants dive deeper into the knowledge and skills necessary to support the use of telehealth applications within a health care organization. The course culminates in the exploration of telehealth project and program management.
This 15-week course provides a comprehensive program of instruction, exploration, discussion and practice. While examining the practical, technical and business aspects of telehealth, participants will also explore the creative aspects of utilizing technology to deliver health care in order to prepare for the continued growth of telehealth.
Course sessions include:
Grading policy — To earn the Advanced Telehealth Coordinator Certificate, you must complete all modules with a passing grade (60% or higher) and earn an overall final grade for the certificate of 70% or above.
Course delivery — The Advanced Telehealth Coordinator Certificate program is offered in a flexible online format with some scheduled requirements and assignments. Online course videos and presentations can be accessed by participants on a self-paced basis within the overall course completion timeframe outlined on the class syllabus. Other course activities include online reading assignments, class discussion via online video chat and discussion threads, and online quizzes and written assignments, most with biweekly completion timeframes. Participants complete a final project exploring telehealth implementation to be shared with the class via live video presentation.
Upon completion of this course, participants will be able to:
The University of Delaware’s Advanced Telehealth Coordinator Online Certificate Program is an approved Lower Level Health Science elective (3 credits) for Wilmington University’s Bachelor of Science degree in Health Sciences. For details, contact Wilmington University at email@example.com.
Basic computer skills are required. There are no academic prerequisites to enroll in this program.
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