Pursue a career in HR and manage employees
Learn the fundamentals for HR professionals and managers- Receive a discounted bundled rate for all eight courses or sign up for individual classes of interest
- Participate in online classes anywhere, anytime
- Discounts available
- For more information
The HR Skills Fundamentals certificate is a series of eight online and self-paced courses that teach the essential skills for human resources professionals and managers. The courses cover topics such as hiring, interviewing, onboarding, HR law, and training and development. The certificate is suitable for learners who want to pursue a career in human resources and managers who oversee employees.
Key Features
- Mobile-friendly
- Audio-enabled
- Expert-supported
- Games and flashcards
- Video content
- Real-world case studies
Program details
HR Skills Fundamentals Certificate – 8-course bundle
LOCATION: Online
ESTIMATED LENGTH: 20 hours
ACCESS TIME: 720 days
PRICE: $395, all materials included. Potential discounts available, including: Military, UD student or alum, 2 or more (group).
2 CEUs | 16 HRCIs |20 SHRMs
Courses
The Hiring Process
LOCATION: Online
ESTIMATED LENGTH: 3 hours
ACCESS TIME: 90 days
PRICE: $89, all materials included. Potential discounts available, including: Early registration, Military, UD student or alum, 2 or more (group).
0.3 CEUs | 3 HRCIs | 3 SHRMs
An organization’s mission can only be achieved through the hard work of talented, dedicated employees, which is why hiring is a crucial task that organizations must get right.
This course teaches you how to hire the right talent for your organization. You will learn how to plan your staffing needs, recruit qualified candidates, interview effectively and select the best candidate. The course covers the hiring process from start to finish—from developing a hiring plan to onboarding the new hire.
LEARNER OUTCOMES
- Define common stages of the hiring process.
- Identify the role that HR professionals play in the hiring process.
- Describe the various options an organization has for meeting its work requirements.
- Identify necessary components of a job description.
- List the elements of an effective recruitment strategy.
- Identify a fair process to evaluate candidates.
- Plan an interview and describe best practices for interviewing candidates.
- List elements of a job offer.
- Describe the elements of orientation and onboarding a new hire.
NOTES
- This course has an “Ask the Expert” feature, which submits your questions directly to an expert in the field you are studying. Questions are answered as quickly as possible and usually within 24 hours.
- Learners must achieve an average test score of at least 70% to meet the minimum successful completion requirement and qualify to receive International Association of Continuing Education and Training (IACET) CEUs.
Exit Interviews
LOCATION: Online
ESTIMATED LENGTH: 2 hours
ACCESS TIME: 90 days
PRICE: $59, all materials included. Potential discounts available, including: Early registration, Military, UD student or alum, 2 or more (group).
0.2 CEUs | 2 HRCIs | 2 SHRMs
Exit interviews are a powerful tool for organizations to reduce harmful turnover and strengthen their operations, but many organizations fail to use them to their fullest potential. The solution lies in training interviewers to ask the right questions and leaders to recognize the value of exit interview data.
This course teaches you how to conduct and use exit interviews effectively. You will learn how exit interviews can help your organization reduce turnover and improve operations, what are the best formats and styles for exit interviews, what are the right and wrong questions to ask, and how to promote the use of exit interview data in your organization.
LEARNER OUTCOMES
- Explain the purpose and goals of an effective exit interview.
- Evaluate an organization’s current approach to exit interviews.
- Compare the merits of various exit interview formats.
- Prepare an effective list of questions for an exit interview.
- List best practices for conducting an exit interview in a professional and effective manner.
- Recognize useful and actionable exit interview feedback.
- Advocate for the effective implementation of exit interview feedback.
- Identify legal and administrative requirements surrounding exit interviews.
NOTES
- This course has an “Ask the Expert” feature, which submits your questions directly to an expert in the field you are studying. Questions are answered as quickly as possible and usually within 24 hours.
- Learners must achieve an average test score of at least 70% to meet the minimum successful completion requirement and qualify to receive International Association of Continuing Education and Training (IACET) CEUs.
Onboarding
LOCATION: Online
ESTIMATED LENGTH: 2 hours
ACCESS TIME: 90 days
PRICE: $59, all materials included. Potential discounts available, including: Early registration, Military, UD student or alum, 2 or more (group).
0.2 CEUs | 2 HRCIs | 2 SHRMs
Onboarding is the process of welcoming new employees into the organization and providing them with the resources necessary to be fruitful members of the organization.
This course teaches you how to onboard new employees effectively. Onboarding is the process of integrating new employees into the organization and providing them with the resources they need to succeed. Onboarding lasts from a month to a year and affects many key HR functions, such as culture, safety, development, training and retention. When employees have a good onboarding experience, they are more likely to stay and be satisfied with their roles. You will learn how to create a successful onboarding plan and how to combine orientation, onboarding and training for long-term success.
LEARNER OUTCOMES
- Define onboarding and explain its importance.
- Differentiate between orientation and onboarding.
- Identify key elements of an effective onboarding plan.
- Describe HR functions related to onboarding.
- Recall effective strategies for onboarding in hybrid and remote work settings.
- Identify different training methods and explain how training relates to onboarding.
- Describe the relationship between onboarding and organizational culture.
NOTES
- This course has an “Ask the Expert” feature, which submits your questions directly to an expert in the field you are studying. Questions are answered as quickly as possible and usually within 24 hours.
- Learners must achieve an average test score of at least 70% to meet the minimum successful completion requirement and qualify to receive International Association of Continuing Education and Training (IACET) CEUs.
Training and Development
LOCATION: Online
ESTIMATED LENGTH: 2 hours
ACCESS TIME: 90 days
PRICE: $59, all materials included. Potential discounts available, including: Early registration, Military, UD student or alum, 2 or more (group).
0.2 CEUs | 2 HRCIs | 2 SHRMs
The training and development of employees is one of the most important aspects of human resource management. Even if the most qualified candidate is hired for a specific role, they will eventually require training and development because business environments change.
This course teaches you how to develop and evaluate training programs for employees. You will learn how to identify training needs, use different types of training and support career development. The course also covers the career life cycle and the tools for helping employees achieve their potential.
LEARNER OUTCOMES
- Describe the importance of employee training and development.
- Outline the five phases of the training development process.
- List different types of training.
- Explain best practices for evaluating training programs.
- Describe the career development life cycle.
- List the tools that employers can use to support career development.
- List some of the challenges and legal considerations for training and development in the workplace.
NOTES
- This course has an “Ask the Expert” feature, which submits your questions directly to an expert in the field you are studying. Questions are answered as quickly as possible and usually within 24 hours.
- Learners must achieve an average test score of at least 70% to meet the minimum successful completion requirement and qualify to receive International Association of Continuing Education and Training (IACET) CEUs.
Interviewing
LOCATION: Online
ESTIMATED LENGTH: 3 hours
ACCESS TIME: 90 days
PRICE: $89, all materials included. Potential discounts available, including: Early registration, Military, UD student or alum, 2 or more (group).
0.3 CEUs | 3 HRCIs | 3 SHRMs
The job interview is one of the most popular means of distinguishing among applicants for an open position. However, research has shown interviews can lead to biased and poor hiring decisions.
This course teaches you how to conduct fair and effective interviews for hiring. You will learn about different types of interviews, how to design effective interview questions and how to handle unexpected situations. The course will help you improve your interview skills and make quality hiring decisions.
LEARNER OUTCOMES
- Describe what information an interview can gather.
- Identify the role that HR professionals play in planning and executing the interview.
- Identify common problems with the interview, including bias.
- Identify a fair process to evaluate candidates.
- Plan an interview and describe best practices for interviewing candidates.
- Categorize different types of interview questions.
NOTES
- This course has an “Ask the Expert” feature, which submits your questions directly to an expert in the field you are studying. Questions are answered as quickly as possible and usually within 24 hours.
- Learners must achieve an average test score of at least 70% to meet the minimum successful completion requirement and qualify to receive International Association of Continuing Education and Training (IACET) CEUs.
HR Federal Law
LOCATION: Online
ESTIMATED LENGTH: 3 hours
ACCESS TIME: 90 days
PRICE: $89, all materials included. Potential discounts available, including: Early registration, Military, UD student or alum, 2 or more (group).
0.3 CEUs | 3 HRCIs | 3 SHRMs
HR professionals play a key role in ensuring that employment laws are implemented fairly and consistently across their organization, and they help the organization stay in compliance with required laws.
This course teaches you how to follow federal employment laws as an HR professional. You will learn about key legislation and how it affects your organization. You will also learn how to find and research relevant federal laws and how to apply them in the workplace.
LEARNER OUTCOMES
- Explain how HR professionals help keep their organizations compliant with federal employment laws.
- Outline key federal employment laws and list resources for researching them.
- Define key terms used to classify different types of workers according to federal law.
- Explain how organizations can identify illegal discrimination and harassment in the workplace.
- Describe the legal responsibility of employers in maintaining a safe and healthy workplace.
- Explain how federal law applies to workplace activities including hiring employees, providing benefits and compensation and terminating employment.
NOTES
- This course has an “Ask the Expert” feature, which submits your questions directly to an expert in the field you are studying. Questions are answered as quickly as possible and usually within 24 hours.
- Learners must achieve an average test score of at least 70% to meet the minimum successful completion requirement and qualify to receive International Association of Continuing Education and Training (IACET) CEUs.
Effective Meetings
LOCATION: Online
ESTIMATED LENGTH: 2 hours
ACCESS TIME: 90 days
PRICE: $59, all materials included. Potential discounts available, including: Early registration, Military, UD student or alum, 2 or more (group).
0.2 CEUs | 2 HRCIs | 2 SHRMs
Meetings are an important tool for communicating in the workplace. When managed effectively, they provide opportunities for building relationships, solving problems, sharing ideas, making plans and discussing progress.
This course teaches you how to communicate effectively through meetings in the workplace. You will learn how to schedule, plan and lead different types of meetings. You will also learn how to create an agenda, take minutes, use materials, handle challenges and host virtual meetings. The course also covers some policies related to meetings in the workplace.
LEARNER OUTCOMES
- Define different types of group and one-on-one meetings.
- List best practices for scheduling meetings, developing the agenda and taking minutes.
- Explain how to structure and lead effective meetings.
- List the pros and cons of different types of meeting materials.
- Describe how to address some common challenges associated with meetings.
- Explain how leaders should follow up after the meeting.
- Describe how to lead effective virtual meetings.
- Understand how policies and ground rules can be used to outline expectations for meetings.
NOTES
- This course has an “Ask the Expert” feature, which submits your questions directly to an expert in the field you are studying. Questions are answered as quickly as possible and usually within 24 hours.
- Learners must achieve an average test score of at least 70% to meet the minimum successful completion requirement and qualify to receive International Association of Continuing Education and Training (IACET) CEUs.
Interpreting Data
LOCATION: Online
ESTIMATED LENGTH: 3 hours
ACCESS TIME: 90 days
PRICE: $89, all materials included. Potential discounts available, including: Early registration, Military, UD student or alum, 2 or more (group).
0.3 CEUs | 3 HRCIs | 3 SHRMs
This course teaches you how to use data to make better decisions as an HR professional. You will learn how to extract insights from different types of data, how to use data to create a strategic plan and how to present your data to stakeholders. The course will help you improve your data interpretation skills and become a more effective HR professional.
LEARNER OUTCOMES
- Explain the steps of a thematic analysis for qualitative data.
- Identify key features from a visual display of data, including possible outliers, distribution shapes, trends and correlations.
- Explain the meaning of descriptive statistics, such as measures of central tendency and spread, in a real-world context.
- Differentiate between statistical significance and practical significance.
- Explain the steps of creating a strategic plan based on data analytics.
- Explain the steps of creating a story-based presentation of data.
NOTES
This course has an “Ask the Expert” feature, which submits your questions directly to an expert in the field you are studying. Questions are answered as quickly as possible and usually within 24 hours.
Learners must achieve an average test score of at least 70% to meet the minimum successful completion requirement and qualify to receive International Association of Continuing Education and Training (IACET) CEUs.
*To qualify for the bundled rate of $395, all eight HR Fundamentals Certificate courses must be registered for in a single transaction.
