University of Delaware

Professional & Continuing Studies

UD PCS Leadership Team

Click below to view biographical and contact information for members of the University of Delaware Division of Professional and Continuing Studies leadership team.

James K. Broomall Title(s): Associate Vice Provost, Division of Professional and Continuing Studies and Online Initiatives; Assistant Professor, Education Development
Department: PCS-Associate Provost (07401)
Campus address: 136 501 South College Ave, Newark, DE 19716
Campus phone: 302-831-2795

Jim Broomall is Associate Vice Provost, Professional & Continuing Studies and Online Initiatives, at the University. He holds a B.A. cum laude from the University of Delaware, an M.Ed. from NC State and a D.Ed. from Penn State. His contributions to continuing higher education include serving as president of University Professional Continuing Education and editor of Journal of Continuing Higher Education. Jim holds an affiliate faculty appointment in the University’s School of Education.

Carol A. Bernard Title(s): Manager, Osher Learning Centers , PCS-Prof & Noncredit Programs
Department: PCS-Prof & Noncredit Programs (07420)
Campus address: 115 Arsht Hall, Wilmington, DE 19806
Campus phone: 302-573-4416

Before becoming manager of Osher Learning Centers statewide, Carol served as Program Coordinator for OLLI Wilmington for four years. She began working with UD as a training coordinator and grant writer with the Center for Disabilities Studies (CDS). She successfully secured over $400,000 in grant funding for CDS, including a three-year Project of National Significance from the U.S. Department of Health and Human Services. She also was co-creator of a traveling exhibit entitled “Created Equal: People with disAbilities,” which debuted at Delaware’s Legislative Hall and was viewed by more than 65,000 people around the state.

Carol’s career includes working as a social worker in foster care and adoption with Children and Families First, as a federal grant administrator for start-up nonprofit organizations with Professional Counseling, Inc., and as a lab tech and supervisor with Bausch and Lomb Optical. She also served as interim executive director at Auburn Heights Preserve in Yorklyn, Delaware.

Carol holds an M.S. from the University of Delaware in Human Development and Family Studies, a B.S. from UD in Family and Community Services and an A.A.S. from Delaware Technical and Community College in Human Services. During her time at UD, Carol won the Amy Rextrew Award for achievement, the Marion H. Steele Symposium Award for writing, and the Wallace H. Maw Scholarship Award for returning students. For more than 20 years, Carol has served on various committees of Philadelphia Yearly Meeting of Friends (Quakers) including, as Chair of the Board of the Friends Home in Kennett Square. She lives with her husband, Richard who recently retired after 47 years of teaching at Wilmington Friends School and A. I. DuPont High School. She has two sons who both work in IT networking and security positions – one with NASA at the Goddard Space Center and the other with UD’s Chemistry and Biochemistry Department.

Paula M. Germack Title(s): HR Generalist, PCS-Associate Provost
Department: PCS-Associate Provost (07401)
Campus address: 137 501 South College Ave, Newark, DE 19716
Campus phone: 302-831-1172

Paula Germack is the HR Generalist for the Division. She holds her B.S. In Organizational Management with a Minor in Human Resources from Wilmington University.

Paula serves as a Chief Diversity Advocate and a Human Resource Business Partner for PCS.

Aviva Heyn Title(s): Asst Dir, Digital Learning , PCS-Academic Programs
Department: PCS-Academic Programs (07410)
Campus address: 204 UD Online Resource Center, Newark, DE 19716
Campus phone: 302-831-3933

Aviva Heyn is the Assistant Director of Digital Learning at the University of Delaware’s Division of Professional and Continuing Studies. Prior to joining the University of Delaware, she worked at an educational technology start-up in Southern California. She has taught and designed instruction for blended and online learning environments for close to a decade, including immersive simulations, serious games, and mobile learning. Her content expertise is in teaching English as a second language and cross-cultural competency.

Ms. Heyn holds a M.A. in Social Anthropology from the Hebrew University in Jerusalem, Israel. Her undergraduate degree, also from the Hebrew University, is in Art History, Sociology, and Anthropology.

Steven M. Kendus Title(s): Mgr, Mktg & Communications, PCS-Marketing
Department: PCS-Marketing (07460)
Campus address: 141 501 South College Ave, Newark, DE 19716
Campus phone: 302-831-1178

Steven Kendus is a marketing and communications specialist with more than 20 years of marketing and technical writing experience and more than ten years of executive management experience. Mr. Kendus founded The Writer’s Block in 1993 and in 2000, and he has assisted organizations in enhancing their productivity and identity through marketing, corporate communications, and employee education.

Mr. Kendus is also a professional author, columnist, technical writer, copy writer, and editor, and has had various books and articles published. He wrote Hunting The First State: A Guide to Delaware Hunting, writes a regular outdoors column for The News Journal, and contributes articles to various outdoors-related magazines. He served as executive director for Electronic Payment Exchange; vice president of marketing for QED Financial Systems; manager of technical education and corporate communications for Integrated Software Solutions, Inc.; director of product communications for eCal Corporation; senior technical writer for EXE Technologies; and training program designer for The Bank of New York (Delaware).

Mr. Kendus has a Bachelor of Arts in English – Business and Technical Writing from the University of Delaware and has completed courses in web design from the Delaware College of Art and Design. He is a member of various professional organizations, including the Society for Technical Communication (STC), the Public Relations Society of America (PRSA), the Delaware Press Association (DPA), and the Outdoor Writers Association of America (OWAA).

Anna Grace Moshier Title(s): Program  Coordintor, Osher Learning Ctr , Osher Lifelong Learning-Lewes
Department: Osher Lifelong Learning-Lewes (07426)
Campus address: Osher Lifelong Learning-Lewes, Lewes, DE 19958
Campus phone: 302-645-4111

Anna Moshier is the Program Coordinator at the Osher Lifelong Learning Institute at the University of Delaware in Dover, Lewes and Ocean View. She holds her B.S. in recreation and leisure studies from Temple University and has been a volunteer coordinator for over 25 years. She is currently pursuing her M.P.A. from the University of Delaware.

Anna is a member of the Girl Scouts U.S.A. and Henlopen Soccer Club. She lives in Lewes, Delaware with her husband, Jason and two teenage children, Mia and Ross.

Linda S. Osoinach Title(s): Senior Business Administrator , PCS-Financial Services
Department: PCS-Financial Services (07415)
Campus address: 140 501 South College Ave, Newark, DE 19716
Campus phone: 302-831-6870

Linda Osoinach is a Senior Business Administrator. She earned her bachelor’s degree from the Georgia Institute of Technology and an MBA and Ed.D. from the University of Delaware. Past roles at UD and within Professional and Continuing Studies include Director of Development Services, Osher Lifelong Learning Institute Wilmington coordinator, Osher Lifelong Learning Institute statewide coordinator, IT manager, and HR manager.

Linda has taught business administration and organizational effectiveness at the graduate level and to noncredit adult students for over twenty years.

Michelle L. Parnell Title(s): Manager, ACCESS Center , PCS-Academic Programs
Department: PCS-Academic Programs (07410)
Campus address: 208 UD Online Resource Center, Newark, DE 19716
Campus phone: 302-831-8843

Michelle Parnell is the Manager of the Professional & Continuing Studies ACCESS Student Services Center. She is an accomplished student services professional with more than 20 years of career counseling and student advisement experience. Prior to working at the University of Delaware, Michelle was a therapist, specializing in counseling individuals with drug and alcohol and mental health disorders. Much of her early work was with counseling adolescents and young adults.

Michelle has a Master of Arts (M.A.) and a Master of Education (M.Ed.) in Counseling Psychology from Teachers College, Columbia University. While in New York City, Michelle worked in the Office of Counseling & Psychological Services at Baruch College where she counseled students on therapeutic and educational/career issues.

Shaun M. Sutherell Title(s): Asst Dir, Bus Dev Prgrm Mgmt , PCS-Prof & Noncredit Programs
Department: PCS-Prof & Noncredit Programs (07420)
Campus address: 128 501 South College Ave, Newark, DE 19716
Campus phone: 302-831-2932

Shaun Sutherell is an experienced leader in higher education. He has developed and implemented strategies and policies to increase admission for the University, build the department, develop new programs, and streamline procedures.

As assistant director of business development and program management at University of Delaware’s Division of Professional and Continuing Studies, he works with all noncredit programs, both online and face-to-face, certificates, workshops, conferences, and customized programs. This includes development, management, registration, partnerships, and financials. Previously, while at Walden University and National Hispanic University (both part of Laureate Education), he led admissions; managed college-specific admissions teams; and developed policies, procedures, admissibility, and transfer of credit.

David Vent Title(s): Mgr, Computing Operations, PCS-Marketing
Department: PCS-Marketing (07460)
Campus address: 154 501 South College Ave, Newark, DE 19716
Campus phone: 302-831-3892

David Vent is a proven information technology leader with more than 25 years of experience in diverse, fast-paced environments. Throughout his career, his application of technology to business processes and problems has consistently resulted in higher efficiency, cost reduction and improved customer satisfaction.

As manager of computing operations for the University of Delaware’s Division of Professional and Continuing Studies, David leads a team that is responsible for all UD PCS IT systems. Computing operations also acts as a liaison to the University’s central IT department and supports UD PCS and each of the Osher Lifelong Learning Institute locations in Newark, Wilmington, Dover and Lewes.

Prior to his arrival at UD, David served as vice president, corporate information technology and operations for F. Schumacher & Company. He has also held leadership positions with SAP Americas, Comcast Cable Communications, GE Energy and the Produce Marketing Association. He graduated from the University of Delaware with a bachelor’s degree in computer science.