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Business Analyst Certificate

Bridging the business/IT divide

The Business Analyst Certificate is a new program designed for business and IT professionals who wish to expand their knowledge in the area of business analysis for process improvement or IT project development.

Innovations in information technology have had a dramatically positive impact on American business over the last 15 years. Yet research consistently shows that a large number of software projects fail to deliver the intended business results. Why? The “business/IT” divide is a key factor in these failures. Over 50 percent of organizations polled in a recent IT Governance Institute survey lacked any formal structure to align IT investments with business strategy. Enter the business analyst.

According to BPMInstitute.org, business analyst practitioners are poised to have a dramatic impact on organizations’ abilities to create more responsive business models by addressing the business/IT divide that plagues so many companies today.

The business analyst works as a liaison among project stakeholders to elicit, analyze, communicate, and validate requirements for changes to business processes, policies, and information systems. To succeed in this role, the business analyst must have a broad range of business, technical, and interpersonal skills.

You will benefit from participating if you are a…

  • Business analysis manager
  • IT or development manager
  • Business or technical analyst
  • Systems analyst or manager
  • Operations manager
  • Project manager
  • Requirements engineer

The Business Analyst Certificate is cosponsored by the University of Delaware's Division of Professional and Continuing Studies and Alfred Lerner College of Business and Economics.

All classes take place at the UD Downtown Center for Performance Excellence, 8th and King Streets, Wilmington.

For more information about the Business Analyst Certificate, call the UD Downtown Center for Performance Excellence at 302/571-5239, or write to business-mgmt@udel.edu.

 

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University of Delaware • Division of Professional and Continuing Studies • John M. Clayton Hall, Newark, DE 19716
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