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Bridging the business/IT divide
The Business
Analyst Certificate is a new program designed for business
and IT professionals who wish to expand their knowledge in
the area of business analysis for process improvement or IT
project development.
Innovations
in information technology have had a dramatically positive
impact on American business over the last 15 years. Yet research
consistently shows that a large number of software projects
fail to deliver the intended business results. Why? The “business/IT”
divide is a key factor in these failures. Over 50 percent
of organizations polled in a recent IT Governance Institute
survey lacked any formal structure to align IT investments
with business strategy. Enter the business analyst.
According
to BPMInstitute.org,
business analyst practitioners are poised to have a dramatic
impact on organizations’ abilities to create more responsive
business models by addressing the business/IT divide that
plagues so many companies today.
The business
analyst works as a liaison among project stakeholders to elicit,
analyze, communicate, and validate requirements for changes
to business processes, policies, and information systems.
To succeed in this role, the business analyst must have a
broad range of business, technical, and interpersonal skills.
You will
benefit from participating if you are a…
- Business
analysis manager
- IT
or development manager
- Business
or technical analyst
- Systems
analyst or manager
- Operations
manager
- Project
manager
- Requirements
engineer
The Business
Analyst Certificate is cosponsored by the University of Delaware's
Division
of Professional and Continuing Studies and Alfred
Lerner College of Business and Economics.
All classes
take place at the UD Downtown Center for
Performance Excellence, 8th and King Streets, Wilmington.
For more
information about the Business Analyst Certificate, call the
UD Downtown Center for Performance Excellence at 302/571-5239,
or write to business-mgmt@udel.edu. |