Lean Six Sigma Green Belt Certificate
Tools for organizational improvement
- Get the skills to improve processes with a disciplined, data-driven approach
- Learn proven methods to analyze and solve problems
- Develop career growth opportunities
- Power up your career with a leadership development e-module and customized career enrichment options.
Hear from program grads
About the field
To survive in a fast-paced global economy, businesses and organizations need to be customer-focused, fast, and flexible, as do the people who work for them. High performance management systems are designed to create an environment of continuous process improvement—with the aim of taking organizations from “good” to “great” performance levels.
Six Sigma and Lean methodologies are a well-established, widely recognized set of skills that businesses rely on for solving performance challenges and staying competitive in their markets. At the heart of this data-driven, proven methodology are the Lean/Six Sigma trained professionals who can effectively apply Lean/Six Sigma tools and techniques to any business challenge, solve it and ensure that the benefits they have achieved for their company continue after the improvement work is done.
Benefits of the Six Sigma approach include:
- Elimination of inconsistencies and variation in work processes
- Improvement in customer and client satisfaction
- Improvements in operational processes
- Increased bottom line
Why Lean Six Sigma?
As a professional Lean Six Sigma practitioner, you can increase your value to your company or to the market. By adding Lean Six Sigma to your skill set, you can help your company reduce the time and money it is currently wasting (even if the company doesn’t recognize that such waste exists) while improving both customer and employee satisfaction…all of which lead to improved business performance that management can see in the “bottom line.”
Applying Lean Six Sigma in your organization
New Green Belts should be ready to take on and solve “typical” business problems that many companies face such as process cycle time issues (e.g. “Why does it take so long to do something?”), issues involving basic process waste (i.e. high defect levels) or basic customer satisfaction issues (e.g. high levels of customer complaints or dissatisfaction). Green Belts can function as team members on Lean Six Sigma projects or they can lead a Lean Six Sigma project team, providing guidance, direction and training to the rest of the project team.
Steve Horah—B.S., Lean/Six Sigma Black Belt
Steve Horah is founder and managing partner of Lean Change Agents, LLC, a consulting firm that helps businesses create and implement lean enterprise training programs. Steve has over 30 years of operations management experience with Fortune 500 companies in both manufacturing and service industries. Previously, Steve was director of continuous improvement for United Technologies – Sikorsky Global Helicopter, PA; supply chain manager for EnPro Industries, formerly a division of the Goodrich Corporation; vice president of product support for Atlantic Aviation Corporation and a procurement specialist for the Boeing Helicopter Corporation.
Richard McGuigan, M.S., Six Sigma Black Belt, PMP, ITIL V3 Foundation Level
Richard McGuigan is the program director for UD’s Lean Six Sigma Green Belt Certificate. He is a certified Six Sigma Black Belt and business analyst for a large, global provider of technology-enabled solutions and information technology services for commercial and public-sector clients. He serves as account quality lead and program manager for the continuous service improvement program on a large, global commercial outsourcing account. He conducts the account’s Six Sigma Quality Council and oversees all of the account’s Lean Six Sigma projects. He is a member of the company’s Global Lean Six Sigma Governance Board and a member of the faculty that trains, mentors and certifies Lean Six Sigma White, Green and Black belts. Richard is also credentialed as a Project Management Professional and has managed large, multi-year systems integration projects for U.S government clients, including the Navy and Air Force.
“I enjoy my role as an instructor because of the interaction with students who have been in the workforce and have acquired real work experiences. The information flow is two-way. Class seems more like an exchange or dialogue between professionals rather than instructor-to-student lecture. We learn from each other and our collective knowledge grows as a result. I believe this synergy improves the learning experience for all participants.
“Lean/Six Sigma is a well-established, widely recognized set of skills that businesses of all types look to and rely on for solving business performance challenges and staying competitive in their markets. At the heart of this data-driven, proven methodology are the Lean/Six Sigma trained professionals who can effectively apply Lean/Six Sigma tools and techniques to any business challenge, solve it and ensure that the benefits they have achieved for their company continue after the improvement work is done.”
This program is offered in a combined in-classroom and online format.
The Lean Six Sigma Green Belt Certificate provides you with a framework to develop and implement a quality management system that is capable of sustaining high performance and positive bottom line results. This program provides participants with the practical skills needed to improve processes through the use of a disciplined, data-driven approach. The DMAIC (Define, Measure, Analyze, Improve, Control) framework is coupled with statistics and problem solving tools to drive the improvement process.
This program is not mathematically challenging. There is minimal emphasis on mathematic calculations. Completion and presentation of a project is required. This project will increase participants’ skills and confidence. Individual coaching is provided throughout the program to ensure that participants grasp the content and methodologies.
To earn the Lean Six Sigma Green Belt Certificate, all of the following modules must be successfully completed with a grade of “C” or above.
- Course Overview and Introduction to Six Sigma and Lean
This module provides an overview and brief history of Lean/Six Sigma and its broad range of applicability to all types of business processes and problems. The module explains the business rationale for implementing Lean/Six Sigma, emphasizing why high levels of process performance are critical in today’s business environment when delivering a service, or producing a product for the market. Students are introduced to the five-step DMAIC (Define, Measure, Analyze, Improve, Control) project methodology used by organizations to improve key business processes. Lean concepts are introduced, and the relationships between Six Sigma DMAIC and Lean techniques are explored.
- Lean and Kaizen Techniques
In this session, Lean/Kaizen techniques are introduced which provide the student with additional tools and techniques that can be used along with Six Sigma DMAIC to make rapid, incremental improvements in processes that do not necessarily require the full investigative power of a Six Sigma DMAIC project. Lean/Kaizen techniques allow a business to make continuous improvements to their work processes, achieving small to moderate gains on shorter timelines than full DMAIC projects.
- Define and Measure
The first and second phases of the DMAIC methodology are introduced. Students learn techniques for identifying the key process performance characteristics in need of improvement as well as the process on which the improvement effort will be focused. Students learn the techniques for measuring current process performance, ensuring that their improvement teams have reliable assessment data.
- Analyze and Improve
The third and fourth phases of the DMAIC methodology are introduced. Students learn the techniques for developing theories of the causal factors that are limiting current process performance and analytical techniques for separating the major causes from the minor ones so that improvement can be focused on those areas that will have the greatest payback to the business. Techniques for identifying, selecting, and validating solution alternatives are presented, and the means of evaluating how much improvement has been realized are discussed.
- Control and Sustain
In the final DMAIC phase, students are introduced to mistake-proofing techniques, and the importance of designing, implementing, and deploying effective controls that allow the process performers (those who will operate the new process after the improvement effort is complete) to maintain the gains achieved by the improvement effort.
As a final requirement of the certificate, students will apply the concepts and techniques learned throughout the course to a final project.
The price of the Lean Six Sigma Green Belt Certificate is $2,495.Click here for details about registration and refund.
The Lean Six Sigma Green Belt Certificate is being offered in a combined in-classroom and online format, designed to provide the best of both worlds: the personal student-instructor interaction of a classroom setting, plus the convenience and flexibility of online classwork. The course delivery of this program combines all of the following components:
- In-person classroom sessions at the University of Delaware Downtown Center, 8th and King Streets, Wilmington
- Live, real-time virtual class meetings via the Internet
- Online video presentations and class exercises to be completed on a flexible basis (click here to view a 5-minute online demo).
- Access to a computer with a high-speed (broadband) Internet connection
- Audio headset with microphone
- Software (all available by free download)
- Adobe Flash, a free browser plug-in, to view online lectures. (Click here to download and install Flash.)
- Adobe Reader, a free software tool, needed to view course presentations. (Click here to download and install Adobe Reader if you don’t already have it.)
- Adobe Connect
- Mozilla Firefox is the recommended browser. Other browsers such as Chrome, Internet Explorer or Safari are not fully compatible with the learning management system used in this course.
Viewing course modules on your mobile device
- The online modules for this course can be viewed on a mobile device.
- Click here for browser recommendations and other compatibility notes.
Introduction to Six Sigma and Lean
Classroom Meeting: Saturday, September 19, 2015, 9:00 a.m.-4:00 p.m.
Virtual Session: Thursday, September 24, 2015, 7:00-8:00 p.m.
Virtual Session: Thursday, October 1, 2015, 7:00-8:00 p.m.
Virtual Session: Thursday, October 8, 2015, 7:00-8:00 p.m.
DMAIC (Define, Measure, Analyze, Improve, Control)
Virtual Session: Thursday, October 15, 2015, 7:00-8:00 p.m.
Virtual Session: Thursday, October 22, 2015, 7:00-8:00 p.m.
Virtual Session: Thursday, October 29, 2015, 7:00-8:00 p.m.
Virtual Session: Thursday, November 5, 2015, 7:00-8:00 p.m.
Classroom Meeting: Thursday, November 12, 2015, 6:00-9:15 p.m.
Virtual Session: Thursday, November 19, 2015, 7:00-8:00 p.m.
*Virtual Session: TUESDAY, November 24, 2015, 7:00-8:00 p.m.
Classroom Meeting: Thursday, December 3, 6:00-9:15 p.m.
Classroom Meeting: Thursday, December 10, 2015, 6:00-9:15 p.m.
Classroom Meeting: Thursday, December 17, 2015, 6:00-9:15 p.m.
The University of Delaware Lean Six Sigma Green Belt Certificate can be completed in approximately 13 weeks.
Early bird discount
UD alumni and student discount
A 15% discount available to graduates of UD undergraduate and graduate degrees, UD certificate programs and Professional and Continuing Studies noncredit programs; as well as current matriculated UD students (part-time or full-time). To apply discount, call 302-831-7600.
A 15% discount available to active members of the military as well as veterans. Please provide appropriate ID when registering. To apply discount, call 302-831-7600 or 1-866-820-0238.
Enroll two or more individuals from one business or organization in a noncredit professional development program and benefit from a 15% reduction in the total cost of registration. Individuals must register at the same time. To apply discount, call 302-831-7600.
Receive a 10% discount if you register and pay in full at or before the Certificate Information Session.
Business association membership discount
Are you (or your employer) a member of a business association, like the Delaware State Chamber of Commerce? View the list of partner discounts.
Continuing Education Scholarships
Partial funding for a limited number of qualified applicants with financial need. Transcript and proof of income required. For details, contact Debbie Farris, email@example.com or 302-831-2743. Current semester’s application deadline: August 14, 2015. Download the application with instructions.
Economic Competitiveness for Delawareans Scholarship
Applicant must be a high school graduate, a currently unemployed Delaware resident collecting unemployment insurance, and financially able to pay half of program cost. Download further details with application.
Delaware Workforce Investment Board
Individual Training Account (ITA) grants for continuing education noncredit courses. Applicants may be dislocated workers, unemployed because of layoffs or because their employer went out of business, or may be employed with income below Family Income Guideline thresholds. Learn more by speaking with a case manager at a Delaware Department of Labor One Stop Service Center. After grant approval, contact the UD noncredit registrar at 302-831-7600.
Governor’s Education Grant
The Governor’s Education Grant provides up to $2,000 to qualified individuals. For details or to apply, visit the Governor’s Education Grant for Working Adults or the Governor’s Education Grant for Unemployed Adults. For details, contact Debbie Farris at firstname.lastname@example.org or 302-831-2743.
This program is approved by the Delaware State Approving Agency for the training of veterans. Contact the Veterans Affairs regional office at 1-888-442-4551 to determine your individual eligibility. When eligibility is determined, please submit a copy of your DD-214 (if discharged, VA 22-1990 (if active), or NOBE (if active Reserve or National Guard) when you register for one of the eligible certificate programs.
A credit card payment plan is available for this program, with a $50 payment plan fee added to the cost of the certificate program. Specific terms such as the required number of scheduled payments varies by program. For details call 302-831-7600 or write to email@example.com.
Private loans may be an option to pay for noncredit programs, for example, obtaining a loan from your bank or credit union. One option may be the Sallie Mae Smart Option Student Loan (select University of Delaware Noncredit, code 00143198 from the drop-down menu). To speak with a UD ACCESS advisor about loan options call 302-831-2743 to make a phone or in-person appointment.
Taxpayers who pay qualified tuition and related expenses to an eligible educational institution may be able to claim tax credits or deductions on their federal income tax. Call 302-831-1138 for a “Confirmation of Tuition” letter, which can be provided by the University of Delaware noncredit registrar. Please note the registrar’s office does not supply a Form 1098-T, as the Confirmation of Tuition represents accepted documentation.