Professional & Continuing Studies

HR professional conducts virtual interview with candidate on laptop screen

Keep your organization running smoothly

  • Register now buttonCombine focused instruction with real-world examples
  • Receive a special bundled rate for seven foundational courses
  • Prepare for industry-recognized certification exams
  • Participate in online classes anywhere, anytime
  • Discounts available
  • For more information

Human resources is both the glue that holds a business together and the grease that keeps its gears turning smoothly. It is the management of people: caring for their health and safety, managing their financial investment in the company, and fostering their growth within the organization and beyond. Our HR coursework provides a well-rounded foundation in the human resource management sector to keep your organization running smoothly.


Courses

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aPHR™Register now button Exam Prep
LOCATION: Online
ESTIMATED LENGTH: 25 hours
ACCESS TIME: 180 days
PRICE: $395, all materials included. Potential discounts available, including: Military, UD student or alum, 2 or more (group).
2.5 CEUS

This completely online and self-paced, six-module human resources management course provides comprehensive preparation for the Associate Professional in Human Resources (aPHR™) certification exam. The course includes exam-taking tips, a detailed diagnostic test, practice questions at the end of each module and a full-length, 125-question practice exam. Over 300 practice questions address the six knowledge areas covered in the aPHR™ exam.

LEARNER OUTCOMES
  • Answer aPHR™ exam questions on HR operations.
  • Answer aPHR™ exam questions on employee relations.
  • Answer aPHR™ exam questions on recruitment and selection.
  • Answer aPHR™ exam questions on compensation and benefits.
  • Answer aPHR™ exam questions on human resource development and retention.
  • Answer aPHR™ exam questions on health, safety and security.
NOTES
  • This course has an “Ask the Expert” feature, which submits your questions directly to a subject matter expert. Questions are answered as quickly as possible and usually within 24 hours.
  • Learners must achieve an average test score of at least 70% to meet the minimum successful completion requirement and qualify to receive International Association of Continuing Education and Training (IACET) CEUs.

PHR®Register now button Exam Prep
LOCATION: Online
ESTIMATED LENGTH: 25 hours
ACCESS TIME: 180 days
PRICE: $395, all materials included. Potential discounts available, including: Military, UD student or alum, 2 or more (group).
2.5 CEUS

This completely online and self-paced, six-module human resources management course provides comprehensive preparation for the Professional in Human Resources (PHR®) certification exam. The course includes exam-taking tips, a detailed diagnostic test, practice questions at the end of each module and a full-length, 175-question practice exam. A total of 365 practice questions address the six knowledge areas covered in the PHR® exam.

LEARNER OUTCOMES
  • Explore business management and strategy issues, including human resource management goals, metrics and change management.
  • Discuss workforce planning and employment concerns, including discrimination, equal employment opportunity and recruiting.
  • Consider how to develop human capital and manage talent and performance.
  • Examine compensation and benefits issues.
  • Understand legal and ethical concerns related to employee and labor relations.
  • Describe risk management issues, such safety and health hazards, security threats and employee privacy
NOTES
  • This course has an “Ask the Expert” feature, which submits your questions directly to a subject matter expert. Questions are answered as quickly as possible and usually within 24 hours.
  • Learners must achieve an average test score of at least 70% to meet the minimum successful completion requirement and qualify to receive International Association of Continuing Education and Training (IACET) CEUs.

Register now buttonFoundations of Human Resource Management – 7 courses
LOCATION: Online
ESTIMATED LENGTH: 21 hours
ACCESS TIME: 365 days
PRICE: $495, all materials included. Potential discounts available, including: Military, UD student or alum, 2 or more (group).
2.1 CEUS | 21 HRCIs | 6 PDUS | 19.5 SHRMs

An effective human resource management strategy is a valuable asset to any company, but those running small businesses often cannot justify designating a full-time HR professional to manage employee relations, compensation, policy-making, performance management and employee appraisals. This suite of courses teaches you the basics of managing the benefits and policies that support an effective staff. What does an employer need to know about anti-discrimination regulations? What are the key aspects of pay policies? How can employers avoid the traps of the employee selection process? In this suite of courses, you will discover the answers to these and other important questions. Each three-to-five-hour, self-paced course offers an assortment of interactive exercises, videos, selected readings, case studies and self-assessments that will engage you and structure your learning about human resource management. Upon successful completion, you can download a printable certificate of completion for this online course suite. This certificate has no textbooks or prerequisites.

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Foundations of Human Resource Management Courses

Compensation and Benefits
LOCATION: Online
ESTIMATED LENGTH: 3 hours
ACCESS TIME: 90 days
PRICE: Not available for individual sale, all materials included.
0.3 CEUs | 3 HRCIs | 3 SHRMs

Understanding compensation practices and policies is crucial for any business owner, HR professional or manager. In this introductory-level course, you will consider issues surrounding the key aspects of pay policy: legal requirements, pay equity within an organization, competitive pay within the relevant industry, how and when to grant raises, and different ways payment can be structured. Earn SHRM and HRCI credit as you develop your compensation expertise.

LEARNER OUTCOMES
  • Differentiate between compensation systems.
  • Distinguish between legally mandated and discretionary benefits.
  • Explain how compensation and benefits relate to employee motivation.
  • Describe different healthcare plans and their advantages and disadvantages.
  • Identify the value of benefits that help employees achieve work-life balance.
  • Define pay for performance.
  • Define differential pay.
  • Describe methods of achieving pay equity.
  • Distinguish between employees and independent contractors.
  • Distinguish between exempt and nonexempt employees.
  • Comply with relevant state and federal wage and hour laws.
NOTES
  • This course has an “Ask the Expert” feature, which submits your questions directly to a subject matter expert. Questions are answered as quickly as possible and usually within 24 hours.
  • Learners must achieve an average test score of at least 70% to meet the minimum successful completion requirement and qualify to receive International Association of Continuing Education and Training (IACET) CEUs.

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Employee Selection
LOCATION: Online
ESTIMATED LENGTH: 3 hours
ACCESS TIME: 90 days
PRICE: Not available for individual sale, all materials included.
0.3 CEUs | 3 HRCIs | 3 SHRMs

Hiring the right staff for the job can be make or break. In this introductory-level course, you will learn about the process of selecting the best candidate from a large, diverse pool of high-quality applicants. Based on D. Quinn Mills’ book, Principles of Human Resource Management, this course addresses how to conduct an effective job interview by asking questions that elicit relevant information and avoiding questions that might be seen as discriminatory. You will also consider how to discover more about a candidate through the use of reference checks, background checks and testing. Earn SHRM and HRCI credit as you develop your understanding of this critical human resources element.

LEARNER OUTCOMES
  • Describe various techniques for forecasting workforce needs.
  • Explain how to perform a job analysis.
  • Describe approaches to job design and redesign.
  • Identify various ways to engage in both internal and external recruitment.
  • Identify staffing practices that are alternatives to full-time employment.
  • Describe methods of evaluating prospective employees.
  • Describe types of interviews and when each is appropriate.
  • Explain the role of orientation and onboarding when making a new hire.
NOTES
  • This course has an “Ask the Expert” feature, which submits your questions directly to a subject matter expert. Questions are answered as quickly as possible and usually within 24 hours.
  • Learners must achieve an average test score of at least 70% to meet the minimum successful completion requirement and qualify to receive International Association of Continuing Education and Training (IACET) CEUs.

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Performance Management
LOCATION: Online
ESTIMATED LENGTH: 3 hours
ACCESS TIME: 90 days
PRICE: Not available for individual sale, all materials included.
0.3 CEUs | 3 PDUs | 3 HRCIs | 3 SHRMs

In its broadest sense, performance management is what every good manager does every day: makes sure employees know what they need to do to achieve the organization’s goals, checks to make sure the employees are doing those things, praises employees for doing the right things and uses constructive criticism when that is not the case. A formal performance management system simply makes sure all those management tasks get done consistently across an organization. This introductory-level course considers these varied elements of performance management. Earn SHRM and HRCI credit while mastering these important elements of human resource management.

LEARNER OUTCOMES
  • Explain the value of a performance management system.
  • Consider the advantages and disadvantages of different performance appraisal methods.
  • Conduct a performance management interview.
  • Describe various performance-based incentive strategies.
  • Apply organizational development practices alongside individual performance management.
  • Describe the process of management by objectives.
  • Apply methods of quality management to products and services.
NOTES
  • This course has an “Ask the Expert” feature, which submits your questions directly to a subject matter expert. Questions are answered as quickly as possible and usually within 24 hours.
  • Learners must achieve an average test score of at least 70% to meet the minimum successful completion requirement and qualify to receive International Association of Continuing Education and Training (IACET) CEUs.

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Equal Employment Opportunity
LOCATION: Online
ESTIMATED LENGTH: 3 hours
ACCESS TIME: 90 days
PRICE: Not available for individual sale, all materials included.
0.3 CEUS | 3 HRCIs | 2.5 SHRMs

Equal employment opportunity is an important concept for HR managers, employees and job applicants to understand. In this introductory-level course, you will learn about many of the major employment laws, equal opportunity issues and the anti-discriminatory regulations employers must be aware of in hiring, promoting and firing employees. Earn SHRM and HRCI credit while learning about this important topic in human resources management.

LEARNER OUTCOMES
  • Explain significant employment and anti-discrimination laws.
  • Explain important equal employment opportunity concepts.
  • Describe the basic steps for dealing with discrimination complaints.
  • Describe the core elements of an affirmative action program.
  • Recognize different forms of harassment and discrimination.
  • Explain the Equal Employment Opportunity Commission’s process for handling workplace discrimination charges.
NOTES
  • This course has an “Ask the Expert” feature, which submits your questions directly to a subject matter expert. Questions are answered as quickly as possible and usually within 24 hours.
  • Learners must achieve an average test score of at least 70% to meet the minimum successful completion requirement and qualify to receive International Association of Continuing Education and Training (IACET) CEUs.

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Talent Management and Career Development
LOCATION: Online
ESTIMATED LENGTH: 3 hours
ACCESS TIME: 90 days
PRICE: Not available for individual sale, all materials included.
0.3 CEUS | 3 HRCIs | 2 SHRMs

Drawing on material from Harvard Business School professor D. Quinn Mills’ book, Principles of Human Resource Management, this introductory-level course covers the challenges and issues that organizations face in developing and retaining their employees.

LEARNER OUTCOMES
  • Understand and effectively communicate the value of a career development program.
  • Describe the five stages in the career life cycle.
  • Outline the tools for career development.
  • Understand the issues HR departments face with career management.
  • Evaluate employee skill gaps as part of a training needs analysis.
  • Understand the various types of job training and the strengths and weaknesses of each.
  • Understand and effectively apply the circumstances that call for managerial coaching.
  • Apply knowledge of leadership styles and management techniques to leadership development.
NOTES
  • This course has an “Ask the Expert” feature, which submits your questions directly to a subject matter expert. Questions are answered as quickly as possible and usually within 24 hours.
  • Learners must achieve an average test score of at least 70% to meet the minimum successful completion requirement and qualify to receive International Association of Continuing Education and Training (IACET) CEUs.

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Introduction to Human Resource Management
LOCATION: Online
ESTIMATED LENGTH: 3 hours
ACCESS TIME: 90 days
PRICE: Not available for individual sale, all materials included.
0.3 CEUS | 3 PDUs | 3 HRCIs | 3 SHRMs

Human resource management includes the vital tasks of recruiting, screening, interviewing, training, appraising, disciplining, rewarding and developing the employee–both for business and nonprofit enterprises. Since all managers have HR responsibilities, it is important that they have an understanding of the key concepts of this increasingly important function, especially since many decisions they make about employees have possible legal ramifications. This introductory-level course draws on material from Harvard Business School professor D. Quinn Mills’ book, Principles of Human Resource Management.

LEARNER OUTCOMES
  • Recognize and identify the key roles and responsibilities of the human resource management function.
  • Assess your attitude and your organization’s attitude toward human resource management.
  • Recognize and define human resource management’s strategic contribution to an organization.
  • Recognize and define human resources terms.
  • Differentiate between the day-to-day functions of the HR department and the broader concepts of human resource management.
  • Recognize the relationship and partnership that exists between an organization’s HR department and its line managers and identify the key responsibilities of each.
  • Differentiate between the structure and reporting relationships of a centralized and decentralized human resources function.
  • List and identify the five areas of human resource management planning.
  • List the three roles that an HR department must fulfill to maintain the ethical standards of an organization.
  • Identify the key global issues and business practices that impact human resource management.
NOTES
  • This course has an “Ask the Expert” feature, which submits your questions directly to a subject matter expert. Questions are answered as quickly as possible and usually within 24 hours.
  • Learners must achieve an average test score of at least 70% to meet the minimum successful completion requirement and qualify to receive International Association of Continuing Education and Training (IACET) CEUs.

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Data and Human Resource Management
LOCATION: Online
ESTIMATED LENGTH: 3 hours
ACCESS TIME: 90 days
PRICE: Not available for individual sale, all materials included.
0.3 CEUS | 3 HRCIs | 3 SHRMs

Big data and data analytics are changing how businesses run and managers do their jobs. In this course, you will explore how human resource managers use data to provide better support to the employees they manage and to contribute to the strategic practices of their organizations. You will learn about different kinds of data and analyses, and you will consider how data collection and organization may factor into problem-solving processes. We will also review issues pertaining to data collection and employee privacy and confidentiality.

LEARNER OUTCOMES
  • Explain the value of big data and analytics for human resource managers.
  • Identify different types of data that are useful for human resource managers.
  • Describe various ways of analyzing data.
  • Perform simple data analyses and understand some basic analytic tools.
  • Develop a plan for collecting data.
  • Understand the advantages and disadvantages of certain data types and collection methods.
  • Distinguish between correlation and causation.
  • Identify some biases and errors data collection may be subject to.
  • Present data in clear and compelling ways.
  • Consider the advantages and disadvantages of different ways to store data.
  • Reflect on some of the threats of big data, including threats to confidentiality and privacy as well as the potential for discrimination.
NOTES
  • This course has an “Ask the Expert” feature, which submits your questions directly to a subject matter expert. Questions are answered as quickly as possible and usually within 24 hours.
  • Learners must achieve an average test score of at least 70% to meet the minimum successful completion requirement and qualify to receive International Association of Continuing Education and Training (IACET) CEUs.

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