University of Delaware

Professional & Continuing Studies

ACCESS Center / Student Success FAQs

There is help available to you, so don’t get discouraged. Remember that if you don’t let others know you are having difficulty, they cannot help you. Some options for assistance are listed below.

  • Meet with the professor and/or teaching assistant to discuss your performance in the course.
  • Consult the Office of Academic Enrichment (AE) website to find out about tutoring. Options available include:
    • Individual tutoring
    • Group tutoring (available for some specific courses)
    • Drop-in tutoring (available for math, chemistry, and physics)
  • Consult the Academic Success at UD website for additional information on tutoring and other academic resources.
  • Contact your academic advisor to discuss the situation and options. Your advisor can help you assess whether you want to continue with the course, change your grading status, get additional support.
  • Use Academic Enrichment’s skills resources (in-person workshops and online modules) to get valuable techniques for addressing study skills and time management issues.

Schedule an appointment with your advisor. Together you can:

  • Explore undergraduate majors at UD. Through discussion, use of the Career Service Center’s “Majors Resource Kits,” Internet resources such as the Occupational Outlook Handbook, and career testing (Strong Interest Inventory), you can explore options and investigate whether to pursue a different academic path.
  • Discuss the academic requirements for individual majors and review how the coursework you have completed will count toward the requirements.
  • Review the criteria for specific majors:
  • Establish an academic plan. Plan what courses you will take in the upcoming semester/session, including prerequisite courses that are needed to move forward with your academic plan.

Students are able to withdraw themselves from courses through the Academic Penalty Deadline for the semester/session.

Before you make a decision about your course:

  1. Assess your performance
  2. Seek advisement
    • Talk to your advisor about your options. Your advisor is here to help you to problem-solve and come up with the best solution for YOU. The advisor cannot help you, if you do not let her know what you are experiencing.
    • Consider alternatives to withdrawing including changing grade status to Pass/Fail or Listener/Audit. Discuss these options with your advisor to determine what is best for you.
  3. Review UD’s academic deadlines
    • After the Free Drop/Add Period, students will receive a grade of W for any course that is withdrawn and they will be responsible for tuition and fees for the course. Additionally, they will be charged a $25 change of registration fee.
    • After the Academic Penalty Deadline, students need documented, extenuating circumstances to withdraw from a course or to change the grading for the course.
    • When in doubt regarding dropping/withdrawing and the procedures, contact your advisor.

Take action:

  • If you decide to remain in the course
    • Implement the steps you discussed with your professor and advisor to be successful.
    • Stay in touch with your professor and advisor through the rest of the semester for support, assistance, and guidance.
  • If you decide to withdraw from the course
    • Do so in a timely manner and be aware of the deadlines. Avoiding dealing with the issue will not make it go away.
    • If you need assistance with withdrawing from the course, contact your advisor or the Professional & Continuing Studies Student Services ACCESS Office (302-831-8843) immediately.

You may be considered for readmission with a 2.0 cumulative grade point average (GPA). Depending on the major you are interested in pursuing, however, you may need a higher gpa and/or specific course requirements. You may consult UD’s “Change Majors/Minors” guidelines online.

If you are interested in readmission into a “restricted major,” you should consult with your academic advisor for the best course of action.

In order to be readmitted, you will need to complete UD’s online application for readmission. Readmission applications are accepted for the fall or spring semesters, as well as for the winter or summer sessions.

Deadline for submitting the readmission application is prior to the first day of the semester/session for which you are applying.

  1. PREPARE—a list of questions/concerns that you would like to discuss with your advisor. Know what you would like to accomplish during the meeting. This is your time to address anything you need to with your advisor.
  2. REVIEW—your academic plan/progress. Make yourself familiar with the requirements for your degree and what you have completed and still need. If you are meeting to discuss registration for an upcoming semester/session, review the course offerings and have a list of potential courses. Be mindful of prerequisites and corequisites for courses.
  3. EVALUATE—how things are going academically so you and your advisor can discuss your academic plan. Honestly assess what is working and areas where you may need additional supports. If you are in doubt regarding the major you are currently pursuing, begin considering other alternatives and let your advisor know so she can assist you with this process.
  4. PLAN—to arrive a few minutes early for your appointment so that you will get the most from the meeting and not be rushed.
  • Advisement—Continuing Education students receive academic advisement and registration assistance through the ACCESS Student Services Center.
  • Non-degree status—Continuing Education students are University of Delaware students who are not currently admitted into a degree program but are taking University courses. Continuing Education students may take courses during the day, evening, or online as long as the courses are not restricted and prerequisites/corequisites have been satisfactorily met. Courses taken through Professional and Continuing Studies are included in the student academic record and may be used toward the completion of a degree upon admission/readmission.
  • Maximum credit load—Continuing Education students may typically take a maximum of 7 credits during a semester or session.
  • Financial assistance—Continuing Education students are not eligible to use federal financial aid (FAFSA). They may, however, utilize private alternative loans and apply for Continuing Education scholarships. Please consult Financial Assistance for Continuing Education students.
  • Click here for more details about Continuing Education student status.
  • Time commitment—The overall time and work required to successfully complete an online course is comparable to that involved in completing a campus course.
  • Course schedule—Online courses are not self-paced. Online courses follow the same academic calendar as campus courses. While there is typically flexibility in viewing materials online each week, you will need to follow the schedule determined by the professor on his/her syllabus. Assignments and examinations will have completion deadlines.
  • Time management skills—To be successful, you will need to be self-disciplined and well organized, managing your time so that you may stay on track with course requirements. It is strongly recommended that you designate specific time periods each week to view course lectures and complete course requirements, so that you may stay up-to-date with your course.
  • Advisement—If you wish to take an online course, you should discuss this with your advisor. You will need her permission, if you wish to take an online course during the fall or the spring semester.

You don’t have to become formally admitted to the University of Delaware in order to register for credit courses, including distance learning courses.

You can register for University of Delaware undergraduate and graduate credit classes as a Continuing Education student simply by completing registration forms and paying the appropriate tuition. Courses offered in the evening, off-campus, and through distance learning may be of particular interest to Continuing Education students, but all students may register for day-time courses as well.

Admission to the University of Delaware is competitive. Taking courses as a Continuing Education student before you apply for admission can strengthen your application. Click here to explore the University’s degrees, majors, and requirements.

Some courses may have restricted enrollment. Any prerequisites or restrictions are listed with the course description. Typically, Continuing Education students may register for up to 7 credits (2 courses) per semester.

Click here to search for courses and view course descriptions.

If you would like assistance with choosing a course or an educational program, consider taking advantage of academic and career advisement services provided by the Professional and Continuing Studies ACCESS Center at no cost. Visit the ACCESS Center, write to access-advise@udel.edu, or call 302-831-7600.

If you are considering entering a UD degree program, we recommend that you seek academic advisement, free of charge, through the ACCESS Center. This will ensure that your coursework will have the greatest applicability to your degree.

Student residency status is determined by the University. In general, to qualify as a Delaware resident for tuition purposes, a student must have been domiciled in Delaware for at least 12 consecutive full months as of the first day of classes in the semester or session for which the classification is sought. The student must also be a U.S. citizen or a permanent resident (green) card holder.

If you have been a University of Delaware student in the past and your residency status has changed, or if you have other questions regarding residency status, please contact the Registrar’s Office at registrar@udel.edu, 302-831-1554, or click here to review the University’s policies regarding residency classification.

Nonresident individuals registering for UD Online classes

If you are a nonresident distance learning part-time student enrolled for the majority of your coursework through UD Online, you may wish to verify whether you are eligible for the UD Online part-time undergraduate nonresident tuition rate. However, if you are sure that you do not qualify for either the Delaware resident or part-time undergraduate nonresident tuition rate, then you would be considered an individual nonresident.

Obtaining an exam proctor for UD Online classes

All students who are not testing at a Delaware testing location will be using the ProctorU.com online exam proctoring service. It it the responsibility of each student to finalize all testing schedules with ProctorU, following the exam dates on the syllabus of their UD Online course. If you have questions about UD Online exams, please write to udonline-exams@udel.edu.