Professional & Continuing Studies

Button: Learn more about virtual information sessions


  • Four modules focusing on key management topics
  • Classes offered in Newark beginning Feb. 13
  • Discounts, payment plan available

Through this series of short courses focused on management essentials topics, taught by faculty members from UD’s Alfred Lerner College of Business and Economics, we aim to provide flexible, affordable, personalized and high-quality professional development opportunities designed for new or aspiring managers and leaders or those with great potential. These modules address the critical need for better soft skills development while pairing the complementary technical skills each emerging leader needs to manage more efficiently.

Students are required to bring a laptop to the Fundamentals of Managing People and Foundations of Finance and Accounting modules.

Module 1: Fundamentals of Managing People
Feb. 13-27, 2020

6-9:30 p.m.

Instructor: Amanda Bullough

Designed for those who want to enter into a supervisory role and need to improve their business acumen and leadership effectiveness, the fundamental management skills needed to effectively understand, motivate and lead other people are taught in this module. Through a combination of in-class presentations, interactive activities, experiential learning, case analysis and discussion, practical and immediately applicable skills and techniques are emphasized.

Why People Behave the Way we Do

  • Attitudes and job satisfaction
  • Emotions and moods
  • Personality and individual differences
  • Perception

Working With and Leading People

  • Managing stress
  • Motivating others
  • Managerial leadership

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Module 2: Fostering Relationships and Leading Effective Teams
March 12-26, 2020
6-9:30 p.m.

Instructor: Amanda Bullough

For those who want to enter into a supervisory role and need to improve their business acumen and leadership effectiveness, this fun and interactive three-night program delivers the fundamentals of managing effective teams through team-based activities. After learning the fundamentals underlying the formation of teams, diversity in teams and team synergy, participants will leave with team-building activities they can practice in their organizations.

Note: Participants need to bring a laptop (Mac or PC) or tablet to class.

How Teams Work

  • Fundamentals of groups and teams
  • Diversity, equity and inclusion
  • Team building
  • The elephant in the room
  • Team decision making
  • Crafting a team charter

Leading Teams

  • Climbing Everest
  • Asymmetric information and interests
  • Shared and conflicting goals
  • Collaborating to compete
  • Relationship and task conflicts
  • Communicating critical information
  • Team synergy

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Module 3: Foundations of Finance and Accounting
April 9-23, 2020

6-9:30 p.m.

Instructor: John Stocker

How about just understanding what your accountant or finance manager is talking about? Intended for those interested in improving their ability to make sound business decisions, this module provides participants the opportunity to gain familiarity and understanding of key financial terminology, concepts and applications. Participants will learn to analyze and interpret common financial information used in making business decisions and develop the confidence to work more effectively with the financial managers of their organizations.

  • Analyze and interpret financial data
  • Understand working capital management
  • Measure return and manage risk
  • Understand basic cost principles and budgeting
  • Understand the capital budgeting process
  • Develop the tools necessary to evaluate and present business opportunities
  • Financial implications of business decisions on the organization, both current and future


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Module 4: Negotiating and Resolving Conflict with Others
April 30-May 14, 2020
6-9:30 p.m.
Instructor: Dustin Sleesman

Negotiation and conflict resolution are critical skills for managers. This module presents an evidence-based understanding of these topics through active discussions and readings. Participants will engage in experiential learning activities and case analyses to put this knowledge into practice, and they will also receive valuable customized feedback relating to course concepts throughout the module.

  • The building blocks of negotiation and conflict resolution
  • Claiming value for yourself
  • Seeing the bigger picture and creating value with others
  • Communicating effectively
  • The role of power
  • How to manage emotions
  • Understanding cognitive dynamics

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