Professional & Continuing Studies

Leading a Lean Culture: Advanced Problem-Solving for the 21st Century

Be the change facilitator in your organization

  • Learn to build a lean culture to facilitate maximum quality and efficiency
  • Apply for one of two prerequisite workshops: Sept. 11 or Sept. 18
  • 11-week certificate program in Newark starts Oct. 7
  • Discounts, payment plan available

Mastering lean leadership and lean culture is paramount to an organization’s success. In response to this need, the University of Delaware’s Division of Professional and Continuing Studies (UD PCS) is collaborating with Bloom Energy to present Leading a Lean Culture: Advanced Problem-Solving for the 21st Century.

Participants in this program are guided through the process of cultivating their workforce for successful implementation of a lean, continuously improving culture. Rather than teaching lean tools in an isolated way, the focus is on cohesively merging these instruments with an emphasis on employee empowerment.

Understanding the importance of the “people side” of “lean thinking” is as critical as each individual lean tool. An approach to the thinking process and perspective necessary for creating a culture of continuous improvement is taken by the instructors. By implementing this discipline and combining lean values with principles, leaders can positively center their workforce to consistently and repeatedly achieve organizational objectives.

Who should participate?

  • Those looking to facilitate change in their organization
  • Directors, managers or continuous improvement leaders
  • Anyone aspiring to improve the performance of their organization

Prerequisite

To be considered for this 11-week certificate program, candidates are required to attend one of three daylong workshops at the Bloom Energy facility near the University of Delaware’s Science, Technology and Advanced Research (STAR) Campus in Newark. Thanks to an initiative to boost our region’s competitive advantage in the manufacturing and related industries, applications are being accepted for a limited number of free registrations, valued at $495, for the introductory workshop.

Launching Lean for Leaders – Prerequisite Workshop

August 14, 2019, 8:30 a.m.-4:30 p.m. (session no longer available)
September 11, 2019, 8:30 a.m.-4:30 p.m.
September 18, 2019, 8:30 a.m.-4:30 p.m.

Providing an opportunity to sample the program and see if it is right for you, the introductory workshop focuses on the importance culture plays in practicing lean manufacturing.

  • Identify key characteristics of expected culture to enable lean implementation.
  • Increase understanding and application of lean tools and grasp the connection to the change in outcomes.
  • Connect the application impact of the culture, lean tools and continuous improvement.

APPLY FOR A FREE PREREQUISITE WORKSHOP

At the conclusion of each prerequisite workshop, eligible students will be invited to enroll in the program at a cost of $2,295 per person. Weeks 1, 3, 5, 7, 9 and 11 will be conducted onsite at Bloom Energy. Weeks 2, 4, 6, 8 and 10 will provide students an opportunity to apply the previous week’s concepts and participate in virtual discussions with classmates and instructors from their home, workplace or other location of choice.

Beginning Oct. 7, the following training topics will be covered over the next 11 weeks:

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Week 1
October 7, 2019
8:30 a.m.-4:30 p.m.

The Foundation of Lean Culture/Change Management
Led by Barry Sharpe, vice president of operations and general manager of Bloom Manufacturing Center of Delaware, students will be introduced to why and how to build a lean culture to facilitate maximum quality and efficiency.

5S and Visual Management
Why 5S serves as the foundation for a successful culture

  • Show how to tie each of the S’s to your culture and PDCA.
  • Provide actionable steps to help teach your workforce how and why we do each of the 5S’s.
  • Describe how to use the structure and status of the system to identify and solve problems.

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Week 3
October 21, 2019
8:30 a.m.-4:30 p.m.

How to Setup a Production Line (JIT) to Maximize Efficiency
Building and implementing one-piece flow production and the tools for application

  • Increase understanding of takt time, cycle time and line balancing.
  • Introduce the components of standardized work.
  • Introduce production line training processes (JIT).

Level 2 Standardized Work
Implementation of lean tools as production support functions

  • Increase understanding of takt time, cycle time and line balancing for production support functions.
  • Introduce the components of standardized work.
  • Introduce training processes (JIT).

Standardized Work and Job Instruction Training
Maximizing standardized work for quality and efficiency

  • Describe why it is important to set up standardized work and how to create it.
  • Link the standardized work development process with company culture.
  • Present how to use standardized work to train in the job instruction training method.

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Week 5
November 4, 2019
8:30 a.m.-4:30 p.m.

7 Waste Elimination
The seven wastes and their effects on your production

  • Describe each of the seven wastes and their effects.
  • Learn how to help people spot the seven wastes in their process.
  • Learn how to create and track countermeasures to eliminate the waste.

Value Stream Mapping
Learning to see! How and why to use value stream mapping to identify and eliminate waste in a process

  • Increase the understanding of value stream mapping versus process mapping.
  • Learn the anatomy of value stream map-icons and symbols used for value stream mapping.
  • Discover how to create and analyze a current state value stream map.
  • Learn how to develop, implement and sustain a future state value stream map.

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Week 7
November 18, 2019
8:30 a.m.-4:30 p.m.

Built-in Quality
Part 1: The importance of jidoka and how to implement jidoka in your facility

  • Increase understanding of jidoka and how to implement it.
  • Learn how to use the tools and steps of jidoka to identify abnormalities, stop the line, identify the root cause of abnormalities and fix them, and share the learnings.

Built-in Quality w/Ownership
Part 2: The importance of jidoka and how to implement jidoka in your facility

  • Increase understanding of Ji Kotei Kanketsu and how to implement it.
  • Learn how to use input-output quality process to identify and reduce abnormalities.

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Week 9
December 2, 2019
8:30 a.m.-4:30 p.m.

Basic PDCA Problem-Solving and A3 Development
How to construct an effective A3 and use PDCA thinking to solve complex problems

  • Learn the purpose and function behind an A3.
  • Review the PDCA cycle and thinking process.

8-Step Problem-Solving
Developing a common understanding of what defines a problem and what steps are taken to overcome the problem efficiently

  • Review the eight steps to practical problem-solving using the PDCA cycle.
  • Learn how to breakdown a complex problem and construct a problem statement.
  • Use root cause analysis techniques to find the true cause of a problem.
  • Develop effective countermeasures to solve the problem and prevent reoccurrence.
  • Learn how to reflect after implementing countermeasures by standardizing and sharing successes.

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Week 11
December 16, 2019
8:30 a.m.-4:30 p.m.

Student Presentations/Executive Seminar Wrapup
Barry Sharpe, vice president of operations and general manager of Bloom Manufacturing Center of Delaware, returns to see what the students have learned and lead a wrap-up seminar.

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